Vendor InformatioN


WCC x OL Marketplace
October 29 - 31, 2021

Golden Gate Park Polo Field




Vendor ABCs




Booth Space & Layout
  • All booth “walls” are made up of pipe and fabric drape.
  • Booths on the end of each row are considered “corner” booths and have two open sides. All other booths will have one open side.
  • Shared booths will have two vendors in one 8’x8’ sized booth.
  • Though side walls between booths are only 3’ high, vendors may extend displays above this height. Any displays, walls, or other types of partitions that overlook a neighboring booth must be aesthetically pleasing and if necessary, finished from the backside in a neutral color, without logos or branding. Displays determined by WCC to not meet these standards will be removed.
  • Each booth will have a sign with your company name, hung from the top of your back wall. No tables, chairs or electricity come standard with your booth, and are not available to rent. Each booth will have access to an outlet located in a private common area behind the marketplace to charge devices.
  • You will have access to a shipping container to store your backstock. The shipping container is 8’x20’ (8.5’ high) and each vendor in an 8’x8’ booth space will receive (2) 17-gal bins, and each vendor in a shared booth space will receive (1) 17-gal bin.
  • Booth spaces may not be shared or subleased, unless previously arranged and approved with/by West Coast Craft. 
  • Please note and adhere to your booth’s footprint and plan your displays accordingly.





Checklist
  • All fire retardancy certifications
  • Displays, pedestals
  • Tables, linens
  • Fire Extinguisher
  • Wire, string, zip ties, monofilament, tapes, & tacks
  • Basic toolkit: hammer, pliers, screwdrivers, utility knife
  • Carpet, rugs, or floor coverings, & carpet tape
  • Shims for leveling displays or shelves
  • Cleaners & rags
  • CA Seller’s Permit
  • Broom & dustpan

  • Cash box & sales receipt book
  • Price tags/stickers/labels, “sold” labels
  • Office supplies kit: pens, scissors, scotch tape, pad of paper
  • Payment reader
  • Tablet, phone, external battery source, & all charger cords
  • Basic self-care kit: painkillers, tissues, bandages
  • Water & snacks



Cleaning
Your booth space needs to be “broom ready” upon your departure from the venue at the end of the show. Plan on taking everything you came with. West Coast Craft expects vendors to dispose of all trash in their proper bins during and after the event.



Damages
Please leave the venue and all rentals as they have been found. If damage is incurred to rentals and/or the venue, the cost of the repair or replacement will be forwarded to the vendor responsible.



Displays & Product
With the exception of vendors joining the WCC x OL Marketplace as retailers, vendors may only sell items with their own business name. No Outside Lands branded items are permitted to be sold in the Marketplace. West Coast Craft is a curated show and may require the removal of any goods under a name other than that of the booth vendor.

Vendors may display their product in any way within their booth space, provided:

    • Vendors do not damage the pipe & drape booth “walls.” No objects or displays may be hung from the pipe. Light fabrics and papers may be used on the draped material. It must be spring clamped or hung with S-hooks to the top pipe or pinned to the fabric (provided there is NO tug on the material). The diameter of the pipe is 1-5/8”. No adhesives may be used on the pipe or the drape.
    • Vendor’s displays are not deemed offensive by West Coast Craft.
    • Vendors do not extend outside of their designated booth footprint. Please plan your displays according to the booth space you paid for.
    • Vendor’s displays adhere to the Golden Gate Park/Outside Lands Fire Regulations, which can be viewed here.
    • Vendor’s displays adhere to the Outside Lands bag policy, which can be viewed below.

West Coast Craft may require the removal or adjustment of vendor’s displays/decoration at West Coast Craft’s discretion.





Distributing Promotional Materials
You may network and advertise yourself as much as you want within your booth space, but you may not roam the event handing out promotional materials of any kind.



Expectations for Working Staff
As you give the vouchers to your staff, please pass on the following information regarding expectations of working staff at the festival:

  1. Working staff and vendor wristbands allow access to the site before the festival opens each day. During this time there may be sound checks happening at the stages, as well as other set up operations. Unless it is related to your booth operation, vendor staff should not be wandering around the site. This is particularly important for the sound checks — people are not permitted to approach the stage. Likewise, you may not set blankets out in front of the stages.
  2. Since this a licensed event, you are not permitted to bring outside alcohol on site. You may not bring outside alcoholic beverages to drink in your booth. 



Fire Policies
Please view the Fire Regulations for a full list of policies.

Violators will be required to comply to satisfy Golden Gate Park/Outside Land’s Fire Marshal. Compliance may involve display removal if displays are not treated properly and treatment certifications cannot be produced upon inquiry.



Hours of Operation
West Coast Craft x Outside Lands Marketplace:
11:00am — 10:00pm, Friday & Saturday
11:00am — 9:40pm, Sunday

You may arrive anytime between 7:00am and 10:00am on show days, but you must arrive at your assigned time on the load in day. Plan to be show ready at 10:00am.

Your booth must be open for business during all show hours. You are not permitted to leave or pack up your booth prior to the show closing.



Internet
There will be free access to Wifi for Marketplace vendors. It must be limited to POS usage to ensure vendors can easily ring up sales.



Liability
Outside Lands is locked every night and patrolled by security, however, neither West Coast Craft nor Outside Lands is responsible for the safety of your property from theft, damage by fire, accident or any other cause whatsoever.

Theft can happen, and you can be prepared by taking the following steps:

    • Having someone with you in your booth to be a second pair of eyes, cover bathroom breaks, etc.
    • Merchandising your booth in a way that ensures the safety and visibility of your product
    • Never leaving your booth unattended



Load-in, Load-out, and Show Schedule
See “Load In & Load Out” section below for full details. 

  • Wed 10/27: 9am — 5pm  ARRIVAL AND SET-UP. Arrive no later than 4.30pm; all vehicles removed by 6pm
  • Thu 10/28:  9am — 5pm ARRIVAL AND SET-UP. Arrive no later than 4.30pm; all vehicles removed by 6pm
  • Fri  10/29: 10am — 10pm required to be open. Restocking must happen between 8 — 9am
  • Sat 10/30: 10am — 10pm required to be open. Restocking must happen between 8 — 9am
  • Sun 10/31: 10am — 9:40pm required to be open. Restocking must happen between 8 — 9am, Load-out: 10pm — 12am.
  • Mon 11/1:  9am — 2pm load-out. All vehicles must removed from the site no later than 2pm




Parking
  • There is EXTREMELY limited parking in and around the park. Enter Golden Gate Park at Fulton/47th Ave or Lincoln Way/La Playa Street and drive to the Marshaling Location according to the map below. You will be guided to park along Middle Drive. Make sure your company name and cell number are clearly displayed on the dashboard at all times. You may take the staff shuttle.

    Please allow enough time each morning to park (or re-park if you are unloading merchandise to your booth) your vehicle and make your way back to the field.





Passes

All vendor staff are required to claim their wristband in person at the Bill Graham Civic Auditorium Hall. Wristbands will be held under each individual’s name, so no other confirmation number or scan code is necessary. Only the individual whose name is attached to the credential may claim their wristband and they are non-transferable once issued. Passes are good for one person per day, and passes cannot be shared for different shifts during the same day.

Individuals will need to pick up the wristband assigned to them. Vendors may not pick up wristbands for their staff. Be sure to bring your photo ID or passport and proof of vaccination.

Wristbands can picked up at: 

Bill Graham Civic Auditorium
99 Grove St. at Polk St.
San Francisco, CA  94102

They can be picked up during the following hours:

Tuesday 10/26             10am - 6pm      
Wednesday 10/27        10am - 10pm
Thursday 10/28            10am - 10pm
Friday 10/29                  8am - 7pm
Saturday 10/30             8am - 7pm
Sunday 10/31               10am - 3pm  

The Bill Graham Civic Auditorium is located next to Civic Center Plaza, near BART, MUNI, and Caltrain stops. Please enter the building on Grove Street at the corner of Grove and Polk St.

We suggest taking public transportation. If you do drive, parking is available for a fee in the Civic Center Parking Garage (355 McAllister St, San Francisco, CA 94102) adjacent to the The Bill Graham Civic Auditorium. The entrance to the parking lot is off McAllister Street between Polk Street and Larkin Street.

We strongly encourage ALL STAFF to pick-up their wristbands before the start of the festival to avoid on-site delays.

There is NO special line at the festival box office for West Coast Craft staff (vendors) so please plan accordingly by instructing your staff to pick up credentials at Bill Graham Civic Auditorium in advance of their scheduled shifts.



Permits
  • CA Seller’s Permit — If you are a business functioning in California, you should already have a Seller’s Permit. Please bring this documentation to the WCC x OL Marketplace. You may be fined at the show if you do not have this permit should there be a surprise inspection from the state.
    • If you are a business outside of California, you must register your business to apply for a Seller’s Permit. The permit is free, but is California’s way of collecting its sales taxes. Learn more about the permit here.
    • You are responsible for collecting your own taxes.
    • When registering please list West Coast Craft as the entity holding the event. The address is 3108 24th Street, San Francisco, CA 94110.



Pets
Vendors are prohibited from bringing pets unless they are service animals.



Pre-show on Friday, Saturday, Sunday

PRE-SHOW RESTOCKING DIRECTIONS: FRIDAY, SATURDAY, SUNDAY — 8am - 9am

There will be Vendor Coordinator at each checkpoint to help facilitate early entries. Be sure your vehicle has the appropriate stickered re-stocking pass.
 
  • Vehicles may enter at Lincoln Way & 41st Ave, and turn right on MLK Jr. Drive.
  • Merge left onto Middle Drive West (following Concert Delivery signs) where you will be met by a Vendor Coordinator
  • After being cleared to proceed to your booth, DO NOT DRIVE ON GRASS AT ANY TIME – quickly unload and re-park your vehicle off the grounds or in vendor parking so that you do not block access for others.
  • Delivery and restocking vehicles must be removed from the grounds (either parked in vendor parking or off grounds) by 9:00am.
  • When restocking, WCC can assist vendors with golf carts on Saturday only. Golf carts will not be available on Sunday, and vendors will need to carry any inventory from the upper track of the Polo Field to the marketplace tent. Please plan accordingly.



Shipping
Neither West Coast Craft nor Golden Gate Park/Outside Lands are able to receive parcels. Many out-of-town vendors have their shipments held at UPS or Fedex locations to pick up when they arrive in town. There are also San Francisco available services such as Doorman that could work for you.



Staff Entrances — By Foot
Be sure that your staff will arrive well in advance for their shifts since entering the park on event days can take some time. Please note, all staff entering through the pedestrian entrance will be subject to a bag / box / package search and tagging. Please allow enough time to get to the park and go through the search before your shift starts.

The entrances to the venue are located at the intersection of 30th Ave. and JFK, or on the other side of the venue at Middle Drive West. At each venue pedestrian entrance there should be one lane that is a staff/vendor entrance and your staff may enter through this gate with their wristbands. If you bring a bag in with you by vehicle during the load-in it should either stay behind your booth or, if you need to carry it into the site with you, at some point you should go to one of the staff gates to get it tagged.

Fire Regulations




PLEASE NOTE: All West Coast Craft vendors are expected to comply to the following rules. We have provided additional resources to help you source fire retardant materials and treatment appliers for existing displays. Please bring all certifications and proofs of treatment to WCC. Thank you for helping us keep West Coast Craft safe for all our vendors and visitors!



Booth construction material and furnishing regulations

All booth walls and/or displays shall be either:
  • Made from non-combustible materials
  • Treated and maintained in a flame retardant condition by an approved flame retardant solution process as stated below
  • Meet the flame and smoke density ratings as stated below

Combustible materials having a flame spread rating of less than 225 and a smoke density rating of less than 450, as determined by ASTME 84 (Tunnel Test), and certified as such, comply with the NFPA codes listed below. Please reference NFPA 701 and 101-10.3.1, 10.3.5, and 12.7.5 (all) for more information.



Acceptable materials for booth walls and/or displays (must meet regulations as stated above)
  • Wood that is properly treated
  • Drapes, hangings, curtains, and props
  • Foam core board (PVC) shall be a certified flame resistant type. No exceptions
  • Poster paper and banners
  • Decorative fabrics
  • Motion picture screens
  • All other decorative materials, including plastics



Unacceptable materials for booth walls and/or displays
  • Cardboard
  • Plywood under ¼” thickness
  • Oil paper
  • Tarpaper
  • Nylon
  • Materials that cannot be flame treated
  • Untreated material



Storage of boxes & combustible materials
Storage of empty cartons/boxes in or behind booth area is not permitted.



Indoor tenting
  • Tent tops, sidewalls and canopies shall have a permanently affixed label by a California State Fire Marshal licensed applicator or manufacturer bearing the following information:
    • The Seal of Registration (shown below)
    • If treated fabric, the name and registration number of the approved application concern and approved chemical used, and the date of treatment.
    • If registered fabric, the trade name and registration number of the approved fabric, and the date of production.
  • Tent’s maximum size is 10’x10’
  • All tents must have a fire extinguisher (2 A 10 BC) and smoke detector inside. These items will be the responsibility of the Booth Vendor.
  • All Indoor tents should be approved by West Coast Craft prior to the show. Email nick@westcoastcraft.com for approval.




Example of Seal of the State of California Fire Marshal



Fire rated lumber suppliers
  • San Francisco Bay Area — Beronio, Ashby Lumber, Golden State Lumber,
    Channel Lumber
  • Los Angeles — Jones Lumber, Northridge Lumber, Stock Building Supply
  • Portland — Cudahy Lumber, Parr Lumber, Mr. Plywood, Milwaukie Lumber
  • Seattle — Dunn Lumber, Compton Lumber Co, Stewart Lumber



Fire rated paint/surface treatment suppliers
All paints must be applied onto raw materials (not on top of an existing surface treatment) to be effective.

  • Firetect — (661) 295 3473 // 28298 Constellation Rd, Valencia, CA. Purchase tintable paints online or at their retail store.
  • Dharma Trading — (415) 456 1211 // 1604 4th St, San Rafael, CA. Purchase tintable paints online.



Certified fire retardant applicators
Please remember to bring proof of all treatments to West Coast Craft.

  • Clean Drapes On Site — (510) 507 4737 // 1219 Solano Ave, Albany, CA. Available to apply flame retardants onsite ($300 minimum) or at their place of business. This type of flame retardant cannot be applied to painted materials (have your displays treated before applying paint), acrylic and nylon fabrics. The cost is dependent on the level of porosity of the material to be treated, but generally 50¢ / square foot.
  • Firetect ­— (661) 295 3473 // 28298 Constellation Rd, Valencia, CA. Fabrics may be shipped to Firetect for treatment. They also sell flame retardant paints for surface treatments.
  • Flamort Co — (510) 357 9494 // 2368 Alvarado St, San Leandro, CA. Available to apply flame retardants onsite ($200 minimum) or at their place of business. The cost is dependent on the level of porosity of the material to be treated, but generally $1 / square foot.


Load In & Load Out




Load-in Sign Up Instructions
All vendors will be provided with either an 10/27 or 10/28 load-in date.



Load-in Instructions
  • All vehicles must fill out the Outside Lands Load-in Vehicle Form (see section below).
  • Please plan to arrive to begin your load-in no later than 4:00pm to allow enough time to unload and have your vehicle off-site by 6:00pm. This is a strict cut-off; no new vehicles will be escorted in after 5:00pm. We highly recommended you arrive earlier in the day. 
  • Enter the Park at Lincoln Way & Sunset Blvd, following signs for Concert Deliveries.
  • Turn right on the Great Highway and head to the Marshaling Location.
  • At this point, you will be met by a Vendor Coordinator, who will direct you to where you will unload. This process can take some time so please be prepared for some waiting — we thank you for your patience.
  • All craft vehicles must remain on the upper track. We will assist you with golf carts to load-in your supplies from the perimeter road to your booth. We suggest bringing small hand-cart or wagon to help expedite this process.
  • Please note, there is NO DRIVING ON THE GRASS at any time. We will be providing golf cart assistance to ensure the grass stays beautiful while helping you get where you need to be. Also, please make sure always to stay on the Upper Track of the Polo Fields during all load-in and load-out.
  • DO NOT proceed onto the grounds without being directed by the Vendor Coordinator.





Load-in Vehicle Form

All vehicles must fill out the Outside Lands Load-in Vehicle Form.

  • Follow the link in the document above that corresponds to your scheduled load-in date.
  • For “What gate do they need to enter?”, please choose Gate 4.
  • For “Final Destination Within Festival Footprint”, please write “Polo Field”.
  • Please enter “Sergio Traverso / West Coast Craft” as your Festival Contact Name.
  • For “Does the vehicle need to be escorted?” please enter “No”.




Parking During the Festival
  • There is EXTREMELY limited parking in and around the park. Enter Golden Gate Park at Fulton/47th Ave or Lincoln Way/La Playa Street and drive to the Marshaling Location according to the map below. You will be guided to park along Middle Drive. Make sure your company name and cell number are clearly displayed on the dashboard at all times. You may take the staff shuttle.

    Please allow enough time each morning to park (or re-park if you are unloading merchandise to your booth) your vehicle and make your way back to the field.





Staff Entrances — By Foot
Be sure that your staff will arrive well in advance for their shifts since entering the park on event days can take some time. Please note, all staff entering through the pedestrian entrance will be subject to a bag / box / package search and tagging. Please allow enough time to get to the park and go through the search before your shift starts.  

The entrances to the venue are located at the intersection of 30th Ave. and JFK, or on the other side of the venue at Middle Drive West. At each venue pedestrian entrance there should be one lane that is a staff/vendor entrance and your staff may enter through this gate with their wristbands. If you bring a bag in with you by vehicle during the load-in it should either stay behind your booth or, if you need, to carry it into the site with you at some point you should go to one of the staff gates to get it tagged.



Load-out Instructions
No early departures prior to the show closing are permitted. You are welcome to start the load-out process at 10pm on Sunday night, but note you will not have access to carts. For load-out on Monday, we will assist vendors loading out on a first-come, first-serve basis. As soon as you are ready to take items to your vehicle, let us know, and we will queue you. Load-out will start at 9am and carts are available until 2pm.



COVID-19 Protocols




At West Coast Craft, the safety of our vendors, attendees, and staff is our top priority. We continue to closely monitor the COVID-19 situation via trusted public health sources including the Centers for Disease Control, the California Department of Public Health, and the San Francisco Department of Public Health. WCC’s best practices and guidelines will evolve with any and all new or changing information.

Please read through this carefully. If you have any questions, please email sfvendors@westcoastcraft.com.



VACCINATION REQUIREMENT:
All personnel must provide proof of ful COVID-19 vaccination. Find a vaccine near you at www.vaccines.gov.

“Personnel” includes all employees, independent contractors, production/operations vendors, beverage vendors and bartenders, food vendors, craft/merch vendors, sponsors, media, and volunteers.

In order to be considered “fully vaccinated”, you must complete the entire recommended series of vaccination with a vaccine authorized to prevent COVID-19 by the FDA, including by way of an Emergency Use  Authorization (“EUA”), or by the World Health Organization (“WHO”), two full weeks (14 days) prior to arriving on side for your first day of work. EUA-authorized and recommended COVID-19 vaccines include those produced by Pfizer-BioNTech, Moderna, and Johnson & Johnson/Janssen.

Please be prepared to show proof of full vaccination upon arrival to site to the Health Check team. Acceptable forms of proof of vaccination include:
  • Vaccination record uploaded into CLEAR/CLEARED4 (TBD)
  • Original or printed copy of vaccine card or vaccination record
  • Digital copy or photo of vaccine card or vaccination record

Health Check wristbands will be distributed to fully vaccinated personnel at check-in.

Testing will be required as stated below for individuals who are not vaccinated due to Religious Beliefs or for Qualifying Medical Reasons as defined by the San Francisco Department of Public Health in Order Cf19-07y.

SELF-HEALTH & EXPOSURE:
Personnel are asked to self-screen for symptoms of or exposure to COVID-19 prior to departing for work each day. We ask that you do not report to work (stay at home or in your hotel) if any of the following is true:
  • Within the last 14 days you have tested positive for COVID-19
  • Within the last 14 days you have been in close contact with someone who tested positive for COVID-19
  • Within the last 48 hours, you have experienced symptoms of COVID-19

PPE:
Masks:
  • Masks are required to be worn indoors and outdoors at all times regardless of vaccination status except when actively eating or drinking in designated areas.
  • “Indoors” includes inside shared vehicles and working trailers unless you are alone
  • Ensure that your mask fits snugly over your chin, mouth, and nose while talking by using the nose bridge
  • Change your mask after sneezing or coughing
  • Scarfs, ski masks, balaclava, bandanas, turtlenecks, collars, single layer fabrics, or any mask that has an unfiltered one-way exhaust valve are not allowed.



COVID-19 CHECKLIST:
  • Proof of vaccination
  • Extra masks
  • Gloves
  • Hand sanitizer
  • Disinfectant wipes
  • Small garbage receptacle



COVID-19 WAIVER:
By participating in the WCC x OL Marketplace, you agree to adhere to the above guidelines. You understand that an inherent risk of exposure to COVID–19 exists in any public place where people are present. COVID–19 is an extremely contagious disease that can lead to severe illness and death. By participating, you voluntarily assume all risks related to exposure of COVID–19. You further acknowledge that West Coast Craft can not guarantee that you will not become infected with COVID-19. You understand that the risk of becoming exposed to and/or infected by COVID-19 may result from the actions, omissions, or negligence of yourself and others, including, but not limited to, West Coast Craft or Outside Lands staff, other WCC x OL Marketplace vendors, and Outside Lands attendees.